Privacy Policy

Introduction

This Privacy Policy describes how Repair Dekho collects, uses, and discloses your information when you use our website https://repairdekho.in/ and our mobile repair services.

Information We Collect

Personal Information: When you request a repair, book an appointment, or contact us, we may collect certain personally identifiable information ("Personal Information") such as:

  • Name
  • Contact information (phone number, email address)
  • Billing information (if applicable)
  • Device information (make, model, serial number)
  • Description of the repair issue

Non-Personal Information: We may also collect non-personal information that does not directly identify you. This may include:

  • Usage data (browsing activity, pages visited)
  • Device information (IP address, operating system)
  • Diagnostic data related to your device repair

Use of Information

We use the information we collect for various purposes, including:

  • To provide and improve our Services
  • To process your repair requests and appointments
  • To communicate with you about your repairs and Services
  • To diagnose and troubleshoot issues with your device
  • To personalize your experience on the Website
  • To send you marketing and promotional materials (with your consent)
  • To improve our data security and fraud prevention measures

Sharing of Information

We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have specified.

We will not share your Personal Information with any other third party without your consent, except as required by law or to protect the rights, property, or safety of ourselves or others.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices

You have certain choices regarding your information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can request to access, update, or delete your Personal Information by contacting us (see below).

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: [Your Email Address]
By phone: [Your Phone Number]