Frequently Asked Questions — Repair Dekho

Repair Dekho is a trusted platform for mobile phone and gadget repair services. We connect you with certified technicians who offer fast, affordable, and warranty-backed repairs at your doorstep or nearest service center.

We currently operate in major cities across India including Delhi,Noida, Ghaziabad, Greater Noida. We're rapidly expanding to new cities every month.

Yes, you can easily book a repair through our website or app. Just select your device, choose the issue, pick a time slot, and we'll take care of the rest.

It's simple — select your device and issue, book a slot, and our certified technician will arrive at your doorstep (or you can visit a center). Most repairs are completed within 30–60 minutes.

Absolutely! Once your repair is booked, you'll receive real-time updates via SMS and email. You can also track your repair status through your account dashboard.

If your device has a non-repairable issue, we'll inform you upfront with a full diagnosis. No repair = no charge. We believe in complete transparency.

Repair costs vary depending on the device model and the type of issue. You can get an instant estimate on our website by selecting your device and issue. We guarantee transparent pricing with no hidden charges.

We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm), credit/debit cards, net banking, and cash on delivery for select services.

We offer free diagnosis for most common issues. For complex motherboard-level issues, a nominal diagnosis fee may apply — but it will be adjusted against the repair cost if you proceed.

Yes! All repairs come with up to 6 months warranty on replaced parts and service. If the same issue recurs within the warranty period, we'll fix it for free.

We use high-quality OEM-grade parts for all repairs. For select premium services, genuine original parts are also available at a slightly higher cost.

In the rare case of a post-repair issue, simply reach out to our support team. We'll schedule a free follow-up repair under warranty or provide a full refund if needed.